Loading, please wait...

Terms and Conditions

Welcome to BSN PROJECTS. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products from us. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. General

1.1. The website is owned and operated by BSN PROJECTS, based in Udaipur, Rajasthan.

1.2. By using this website, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.

1.3. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Products and Pricing

2.1. Product Accuracy: We strive to be as accurate as possible with product descriptions and images. However, as jewellery may be handcrafted or contain natural stones, minor variations in weight, color, and size may occur.

2.2. Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise. Prices are subject to change without prior notice.

2.3. Availability: All orders are subject to availability. If a product becomes unavailable after placing an order, we will notify you and offer a refund or alternative.

3. Orders and Payments

3.1. Contract of Sale: A contract is formed only after we send an order confirmation via email or WhatsApp.

3.2. Payment Methods: We accept payments via Credit/Debit Cards, UPI, Net Banking, and Wallets through secure payment gateways.

3.3. Payment Security: Payments are processed by third-party gateways (such as Razorpay, Shopflo, etc.). We do not store card or bank details.

4. Shipping and Delivery

4.1. Processing Time: Orders are usually processed within 3–7 business days. Customized products may take longer.

4.2. Delivery: Delivery timelines are estimates. We are not responsible for delays caused by courier partners or unforeseen circumstances.

4.3. Shipping Charges: Shipping charges are calculated at checkout. Any applicable local taxes are the customer’s responsibility.

5. Returns, Replacements, and Refunds

5.1. Return Policy: Returns or replacements are accepted only if the product is received damaged or defective.

5.2. Notification: Customers must notify us within 24–48 hours of delivery with supporting photos or videos.

5.3. Customized Items: Customized, engraved, or made-to-order items are non-returnable and non-refundable unless there is a manufacturing defect.

5.4. Refunds: Approved refunds will be processed to the original payment method within 7–10 business days.

6. Intellectual Property

6.1. All website content including text, images, logos, and designs are the exclusive property of BSN PROJECTS.

6.2. Unauthorized reproduction or commercial use is strictly prohibited without written permission.

7. Limitation of Liability

7.1. BSN PROJECTS shall not be liable for indirect, incidental, or consequential damages.

7.2. Liability, if any, shall not exceed the value of the purchased product.

8. Governing Law and Jurisdiction

8.1. These Terms are governed by the laws of India.

8.2. Any disputes shall be subject to the exclusive jurisdiction of the courts in Udaipur, Rajasthan.

9. Contact Information

Company Name: BSN PROJECTS

Website: https://bsnprojects.com

Email: [email protected]

Phone / WhatsApp: +91

Address:
Kaulawala Bhud Road, Behind Padmavati Nursing College,
Jarja-top, Nahan, Distt Sirmaur,
Himachal Pradesh – 173001

My Cart